SIMULATION POLICY 

Finsimco LTD takes data privacy very seriously and is committed to protecting the privacy and security of your personal information.
We collect and use certain information about simulation participants subject to data protection legislation. This policy explains when and why we collect participant data, how this information is used, which information is disclosed to our clients, and how it is kept secure.

1. Information about us

FINSIMCO LTD, 24 Frans Hals Court, 87 Amsterdam Road, London, E14 3UX, company registration number is 12300845. If you have any questions, please contact us per email: info@finsimco.com.

2. What data do we collect

  •  Personal details: Name and email address​;

  • Data we collect when you use our platform;

  1. Gameplay data: Participant real-time user interaction and user inputs in the simulation;

  2. Log file information: We collect information that the participant browser sends whenever visiting our Platform. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Platform visited, the time and date of the visit, the time spent on those pages, and other statistics;

  • Date and duration of a simulation;

  • Name of university or institution;

  • University course name;

  • University course type.

  

3. What we use the data for

  • Manage the relationship with your company or university;

  • Understand and respond to inquiries and User feedback;

  • Understand how our Users use the Platform;

  • Identify what our Users want and develop our relationship with your company or university;

  • Improve our Platform and offerings;

  • Manage our supply chain;

  • develop relationships with business partners.

  

4. With whom we share the data

  • Clients: We share your participant data with the client who administered the simulation you are partaking;

  • Financial Institutions: If you have performed above a performance threshold, we might reach out to you asking for your consent to share your name and simulation performance data with our network of Financial Institutions. This information is used to identify potential candidates for employment;

  • Suppliers: who support our business including IT and communication suppliers. Our suppliers have to meet standards regarding information security and they will only be provided data in line with their function;

  • Change of control: If we sell or otherwise transfer part or the whole of Finsimco or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information and any other information collected through the Platform may be among the items sold or transferred. The buyer or transferee will have to honour the commitments we have made in this Privacy Policy;

  • Legal requests and preventing harm: We may access, preserve and share your personal data in response to a legal request (like a search warrant, court order, or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to (i) detect, prevent and address fraud and other illegal activity and (ii) to protect ourselves, you, and others, including as part of investigations. Information we receive about you may be accessed, processed, and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

5. Security and Liability

  • Finsimco has taken appropriate technical and organizational measures by using the latest technologies to protect your personal data against loss or unlawful processing. We use safeguards to help keep the information collected through the Platform secure and take steps (such as requesting a unique email log in) to verify your identity before granting you access to your account. However, we cannot ensure the security of any information you transmit to us or guarantee that information on the Platform may not be accessed, disclosed, altered, or destroyed;

  • We are not responsible for the practices employed by any applications, websites, or services linked to or from our Platform, including the information or content contained within them.

6. Your rights

  • Data protection law gives you a number of rights when it comes to personal information. You have the right to be informed as to the processing of your personal data, to access your data, obtain a copy of the data, port the data, restrict, rectify or object to processing of the data, or request that the data be deleted or to withdraw consent;

  • If you think that we are using your information in a way which breaches data protection law, you have the right to lodge a complaint with your national data protection supervisory authority. In the UK, this will be the Information Commission Office (ICO). The supervisory authority in the UK is the Information Commissioner who may be contacted telephone: 0303 123 1113. If you have any query to Finsimco, please address it to info@finsimco.com.

7. Where we store your information

  • We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy notice. These are set out on the European Commission website: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en;

  • If we transfer data to countries or organisations outside of the UK and the EU which the EU does not consider to have an adequate data protection regime in place, we will ensure that appropriate safeguards (for example, model clauses approved by the EU or a data protection authority) are put in place where required. To obtain more details of these safeguards, please contact us.

 

8. Data Security

  • As well as the measures set out above in relation to sharing of your information, we have put in place appropriate internal security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality;

  •  We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where necessary.

9. How long will we keep your information for?

  • We have set out above indications of how long we generally keep your information. In some circumstances, it may be necessary to keep your information for longer than that in order to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements;

  • To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements; 

  • In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

10. Change to our simulation policy

  • Any changes we make to our simulation policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or otherwise. Please check back frequently to see any updates or changes.

11. Contact us

  • If you have any questions or concerns about our use of your data, please contact us using the following details: Finsicmo Ltd, 24 Frans Hals Court, 87 Amsterdam Road, London, E14 3UX, or per email on info@finsimco.com.